Skip the queue. Take control.

Tiki is a digital queue-management solution that helps people spend less time waiting and helps service centers manage their queues more efficiently.

Two apps, both free on Google Play.

3,000+ downloads 25,000+ people engaged Already live

Tiki For customers
Tiki Business For service centers
  • See the queue

    Customers open the app and see exactly where they stand, and who is ahead of them.

  • Get notified automatically

    The customer is alerted when it's nearly their turn, so nobody has to keep checking.

  • Manage it with one gesture

    Service centers swipe right to confirm someone was served, left to cancel.

The problem

Waiting shouldn't be part of the service.

A physical queue turns service into a test of patience. Time is lost before the conversation even begins, waiting rooms fill up, and nobody — customer or operator — can see what is coming next.

  • Long waiting times with no way to shorten them
  • Crowded waiting areas that block the space you need
  • Uncertainty: no visibility and no control
  • A customer experience that starts with friction
  • Queue management that depends on memory and instinct

Traditional queue

You wait in a line, whether or not you need to.

  • Arriving means committing your whole morning
  • Everyone arrives even if their turn is hours away
  • No warning when your turn is getting close
  • Staff have no picture of demand until people are in the room

Digital queue

You wait where you want, for only as long as you need.

  • Take a ticket in seconds, from anywhere
  • Leave the room and come back when you're close
  • Your place in the queue, live
  • Staff move the queue along from a phone

The solution

Two apps. One queue.

One app for customers to take their place in a queue. One app for service centers to run it. That is the whole product.

For customers

Tiki Client

Customers open the app, find a service center, join its queue, and watch their place in line from wherever they already are.

  • Find available service centers near you
  • Choose the service you need
  • Join a queue remotely, without standing in line
  • Track your position in real time
  • Get notified automatically when it's nearly your turn

Live Join a queue, then get on with your day.

For service centers

Tiki Business

Service centers see who is waiting on their phone, and move the queue along with one gesture.

  • See everyone waiting, and who is next
  • Swipe right to confirm someone was served
  • Swipe left to cancel a ticket
  • Set opening and closing times
  • Choose available days and mark closed days

One gesture Swipe right to confirm someone was served. Swipe left to cancel.

How it works

From waiting to knowing.

Five steps, from finding a service center to being served — with the queue visible the entire way.

  1. 01

    Find a service center

    Open the app and find a service center near you.

  2. 02

    Join the queue

    Take a digital ticket in seconds, without standing in a physical line.

  3. 03

    Track your position

    See how many people are ahead of you, and watch it get smaller.

  4. 04

    Get notified

    Tiki notifies you automatically when it's nearly your turn.

  5. 05

    Your turn

    The person ahead of you is marked as served, and you are called.

Use cases

Built for real-world services.

Anywhere people queue for something they need — Tiki fits the way that service center already works.

  • Banking Retail branches
  • Healthcare Clinics & hospitals
  • Government Public services
  • Telecommunications Operator stores
  • Insurance Policies & claims
  • Universities Registrar offices
  • Automotive Service & inspection
  • Customer Service Support desks
  • Retail Store counters

Benefits

Better for customers.
Better for businesses.

For customers

Less waiting

Spend less time standing in line, and less of your day in a waiting room.

More visibility

Know where you are and when your turn is approaching.

More freedom

Wait where you want, and only come back when you're close.

For businesses

Better organization

Move the queue along from a phone, with one gesture.

Better experience

Give customers a smoother, more predictable service journey.

Simpler hours

Set opening and closing times, available days and closed days.

Traction

Already in the market.

Tiki is live today, with real adoption and an audience already following the product.

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Downloads

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People engaged through social media

LIVE

Available online

Our vision

A world where waiting is no longer a waste of time.

Tiki aims to make the queue itself simple: visible for the customer waiting in it, and manageable for the people running it.

Get started

Your time matters.

One app to take your place in a queue. One app to run it.

Run a service center? Contact us.