Privacy Policy
Scope
This document governs the relationship between users and the digital ecosystem operated under the Tiki brand. By accessing any associated platform, you acknowledge the practices described herein.
Platforms
Our services are delivered through multiple interfaces including consumer-facing applications, business management tools, and web-based portals, each designed for specific use cases.
Data processing
We may collect and process information necessary for the functionality of our services. This includes identifiers, technical metadata, and interaction records. Certain features may utilize geolocation data with appropriate permissions.
Deletion and retention
Deleted data may be retained for up to 30 days for service and operational purposes, after which it will be permanently deleted.
Business accounts
Organizations utilizing our platform may provide operational information including business identifiers, scheduling data, and service parameters. Aggregate performance metrics may be generated.
How information is used
Information is used to maintain accounts, facilitate queue management, deliver notifications, generate analytics, enhance functionality, address inquiries, communicate updates, and maintain system integrity.
Infrastructure and security
Our technical infrastructure employs industry-standard security measures. Data is stored on secure servers with access restrictions, encrypted transmission, and regular backup procedures.
Information sharing
Information may be shared with service providers for operational purposes, with business partners as necessary for service functionality, when required by legal obligation, or with explicit consent. Commercial transfer of personal data does not occur.
Individual rights
Subject to applicable law, individuals may have rights regarding their information, including access, correction, deletion, portability, and processing restrictions. Requests may be submitted through the channels listed at the end of this policy.
Retention periods
Information is retained for periods necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type and legal requirements.
Age restrictions
Services are not directed toward individuals below the age of majority. If we become aware of information collected from such individuals, appropriate measures will be taken.
Online technologies
Our web presence may employ standard technologies to maintain sessions, remember preferences, and collect aggregate usage statistics. These can be managed through browser settings, though certain functionality may be affected.
Service providers
We engage various service providers for infrastructure, hosting, and distribution. These entities operate under their own data practices.
Cross-border processing
Information may be processed in jurisdictions where our service providers operate. Appropriate safeguards are implemented as required by applicable law.
Policy modifications
This policy may be updated periodically. Material changes will be communicated through appropriate channels. Continued use after updates constitutes acknowledgment.
Regulatory oversight
Questions regarding privacy practices may be directed to relevant supervisory authorities as provided by law.
Inquiries and data protection
- General
- tiki.user@proton.me
- Data protection
- tiki.user@proton.me
- Phone
- +213 798 55 69 40
- Hours
- Business days